Phonelink (Caring in Craigmillar)

Availability : Edinburgh Wide

Who is this for?

  • People aged 60 year olds and over and living Edinburgh.

Who provides this?

  • Caring in Craigmillar


Phonelink is a telephone morning and evening check call service for people aged 65 year olds and over and living Edinburgh.

Phonelink can offer medication prompts and information on other services available in your community. The team are also available to provide a daily reassuring call.

Many people who use the Phonelink service live alone and rarely get visitors or leave the house. These calls provide peace of mind and ensure no one is left alone for long periods of time. If the team are unable to reach you, they will alert a named contact who agrees to check your wellbeing and safety.

How do I access this?

  • Self-referrals
  • Referrals by third parties

Is there a cost?


Is there a waiting list?


Opening times

Monday 7.45 – 11.30 am and 5.30 – 8.15 pm
Tuesday7.45 – 11.30 am and 5.30 – 8.15 pm
Wednesday7.45 – 11.30 am and 5.30 – 8.15 pm
Thursday7.45 – 11.30 am and 5.30 – 8.15 pm
Friday7.45 – 11.30 am and 5.30 – 8.15 pm
Saturday7.45 – 11.30 am and 5.30 – 8.15 pm
Sunday7.45 – 11.30 am and 5.30 – 8.15 pm

Additional information

Phonelink can only offer English speaking staff at this time.

Contact Details

Kristin Armour
63 Niddrie Mains Terrace, Edinburgh EH16 4NX

Social media:


Phonelink Edinburgh leaflet
(532.55 KB pdf)

Type of support on offer:

Support on the phone


Healthy living
Loneliness/isolated groups
Long term conditions/disabilities
Older people

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