Phonelink (Caring in Craigmillar)

Availability : Edinburgh Wide

Who is this for?

  • People aged 60 year olds and over and living Edinburgh.

Description

Phonelink is a daily morning and evening telephone check call service for over 60’s funded by the Edinburgh Health and Social Care Partnership.

The service is available to anyone living in Edinburgh aged 60 or over who would benefit from a daily reassuring telephone call.

What the service can offer:

  • Reduce loneliness
  • Welfare/Safety Checks
  • Medication Prompts
  • Eating/Drinking Prompts
  • Offer advice and signposting to other services available in your community

Many people who use the Phonelink service live alone and rarely get visitors or leave the house.

Our calls provide peace of mind and help tackle feelings of loneliness.  We can ensure that no one is left alone for long periods of time.

In some cases our team may be the only people that people speak to regularly, the service gives individuals reassurance that someone is there for them and can make such a difference to their day.

How do I access this?

  • Self referral
  • Referral by third party

Call or email for a referral form:

Referrals can be taken from individuals, families, carers or any health professionals.

Is there a cost?

Free

Location information

Phonelink can only offer English speaking staff at this time.

Opening times

Monday 7.45 – 11.30 am and 5.30 – 8.15 pm
Tuesday 7.45 – 11.30 am and 5.30 – 8.15 pm
Wednesday 7.45 – 11.30 am and 5.30 – 8.15 pm
Thursday 7.45 – 11.30 am and 5.30 – 8.15 pm
Friday 7.45 – 11.30 am and 5.30 – 8.15 pm
Saturday 7.45 – 11.30 am and 5.30 – 8.15 pm
Sunday 7.45 – 11.30 am and 5.30 – 8.15 pm
Caring in Craigmillar

Contact Details

Kellie Mercer
63 Niddrie Mains Terrace, Edinburgh , EH16 4NX

Social media:

Downloads


Phonelink Edinburgh leaflet
(532.55 KB pdf)


Types of support on offer:

Support on the phone

Type of services on offer:

Anxiety
Complex needs
Healthy living
Isolation
Loneliness
Long term conditions/disabilities
Relationships and Family Life
Self confidence
Self harm
Stress
Trauma

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