Rights Centre (Citizens Rights Project)

Availability : Edinburgh Wide

Who is this for?

  • European Union/European Economic Area/Swiss citizens, and their family members

Who provides this?

  • Citizens Rights Project

Description

The European Union Citizens’ Rights Service can offer you free online help and advice, on a number of topics.

At present, the service is only offered in Polish and Spanish and it covers the following topics:

  • Housing and homelessness
  • Welfare benefits
  • Employment

The Rights Centre can provide the following support:

  • Assistance in completing application forms for benefits or housing
  • Explaining your rights as an EU citizen to access a public service
  • Advising and helping you in challenging decisions
  • Contacting council or DWP departments on your behalf
  • Raising queries with national consulates in Scotland

*Please note* Advisers are not able to represent you in courts and tribunals, but they can provide you with details of organisations that can help you.

How do I access this?

  • Self-referrals
  • Referrals by third parties

Is there a cost?

Free

Is there a waiting list?

No

Location information

  • Translation service available
  • Information in community languages

Opening times

Monday 9.00 am – 5.00 pm
Tuesday9.00 am – 5.00 pm
Wednesday9.00 am – 5.00 pm
Thursday9.00 am – 5.00 pm
Friday9.00 am – 5.00 pm
SaturdayClosed
SundayClosed

Downloads


CRP Referral Form
(31.02 KB vnd.openxmlformats-officedocument.wordprocessingml.document)


Types of support on offer:

Information and advice
Support on the phone

Type of services on offer:

Black and minority ethnic communities
Families
Long term conditions/disabilities
Older people
Substance use
Survivors of abuse
Women

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